The Role
Customer Service Advisors are required to join a financial services organization in Glasgow City Centre. You will be providing excellent levels of customer service to new customers who have queries about accounts, balance transfers, card issues and other features. These calls are inbound.
You will provide a quality experience and promote additional products to customers.
The Company
Our client a rapidly expanding global organization -also the worlds largest independent third party transaction processor, providing financial services institutions with tailored solutions for in-house or out-sourced transaction processing.
This is an excellent opportunity to develop your career within a progressive, dynamic and forward thinking organization dedicated to you and your success.
Working in a city centre location you will work 5 days out of 7 (37.5 hours per week weekend work is also included)
Experience
Previous contact centre experience is required as is providing excellent levels of customer service and achieving targets, financial services experience is preferable however full training will be given, also required are excellent communication skills and enthusiasm for personal achievement
LOCATION - Glasgow City Centre
SALARY - £13,500 + excellent benefits and bonus
BENEFITS - Pension, excellent Holidays, bonus, flexible hours to suit your lifestyle
REPORTING TO - Sales & Services Team Manager
Contact Details
If you would like more details about this role and to apply please contact Lindsay Leslie on 0141 270 5002
***SCOTTISH RECRUITMENT AWARDS WINNERS***
Recruitment Manager of the Year 2008
Large Recruitment Agency of the Year 2007
Permanent Recruitment Consultant of the Year 2007
Recruitment Manager of the Year 2007
***SCOTTISH HERALD NEWSPAPER AWARD WINNER***
Recruitment Consultancy of the Year 2007
ABOUT FPSG
FPSG (First People Solutions Group) is a recruitment and HR consultancy offering businesses and candidates a total solution for their recruitment requirements.
We specialise across a variety of industries including Aviation, Accountancy & Finance, Banking & Financial Services, Call & Contact Centre, Information Technology, Office & Business Support, Commercial, Retail, Insurance, Sales & Marketing, HR, Public Sector, Health & Care Solutions and the TEC Group which covers Technical, Engineering and Construction markets.
FPSG is one of the UK's fastest growing companies achieving 48th position in the Sunday Times Virgin Fast Track 100 list, and has a predicted turnover of £73m for 2008.
FPSG operates as a recruitment agency in providing permanent job-seeking services and as a Recruitment Business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * London * Edinburgh * Surrey * Manchester * Leeds*