Are you from a customer service, call centre or retail background? Do you have superb customer service and negotiation skills? Are you interested in beginning a rewarding career in an innovative forward thinking organization with excellent benefits?
First People Solutions are currently recruiting for Collections Advisors for a leading credit management organization based in Glasgow City Centre. This is a fantastic opportunity to join a market leader in its field.
The Role
As part of the Collections team you will be
making outbound calls to advise customers of outstanding balances
negotiating the highest possible payment plans whilst still retaining a high level of customer service.
resolving incoming call queries both internally and externally
required to meet set targets on a daily basis
Experience and Qualifications
The ideal candidate will
be results driven with excellent negotiation skills and enjoy working in a fast paced environment.
have strong communications skills and a professional persuasive manner.
have excellent customer service skills.
have a stable work history.
Previous collections experience advantageous but not essential as all backgrounds will be considered.
Benefits
In return the successful candidate will be rewarded with a first rate benefits package including 28 days holiday, a contributory pension, healthcare scheme, childcare vouchers and on site masseuse.
Salary: £14K
OTE:£26K OTE
Contact Name:Michelle Zikmann
Direct Dial:0141 270 5002
***SCOTTISH RECRUITMENT AWARDS WINNERS***
Recruitment Manager of the Year 2008
Large Recruitment Agency of the Year 2007
Permanent Recruitment Consultant of the Year 2007
Recruitment Manager of the Year 2007
***SCOTTISH HERALD NEWSPAPER AWARD WINNER***
Recruitment Consultancy of the Year 2007
FPSG (First People Solutions Group) is an award winning recruitment and HR consultancy offering businesses and candidates total solutions for their recruitment requirements.
We specialise across a variety of industries including Accountancy & Finance, Banking & Financial Services, Call & Contact Centre, Information Technology, Office & Business Support, Commercial, Legal, Retail, Insurance, Sales & Marketing, HR, Public Sector and Procurement.
FPSG also incorporate brands First People Care Solutions servicing the Health and Social Care markets and TEC Group, servicing the Technical, Engineering, Construction and Aviation markets.
FPSG is one of the UKs fastest growing companies achieving 48th position in the 2007 Sunday Times Virgin Fast Track 100, and is proud to be IIP and ISO accredited.
FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * London * Edinburgh * Surrey * Manchester * Leeds * Bristol *
FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER