Outbound Customer Service Consultants - Flexi Time and Immediate Inter... Jobs in Glasgow (City Centre) on your local Glasgow (City Centre) jobs site. Careers in Glasgow (City Centre), local employment and work in Glasgow (City Centre).
Our client one of the UK' s premier third party mortgage servicer are currently going through a period of growth and are looking for ambitious Outbound Customer Service Consultants to join their team.
The Role:
You will deal with arrears cases where payments have been and you will proactively chase customers for outstanding payments due by Direct Debit or other means.
Main Responsibilities:
• Outbound Collections calls in line with current Service Level Agreements
• Maintain current knowledge of Clients' Collections Policies
• Refer customers' mortgage accounts to the next stage in the collections process
Our ideal candidate will have a minimum of 6 months experience in collections or a strong targeted sales background and a stable employment history.
Change Recruitment Group operates as a Recruitment Agency in providing permanent or contract job-seeking services and as a Recruitment Business in providing temporary job-seeking services.