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Outbound Customer Service Consultants - Flexi Time and Immediate Inter...

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  • Posted By: Change Recruitment
  • Address:
    • Finlay House
    • 10-14 West Nile Street
    • Glasgow
  • Contact: 0141 226 1220
  • Date Posted: 26th Nov 2008
  • Salary: Up to £15,500 doe plus OTE
  • Location: Glasgow (City Centre)
  • Reference Code: HCSOL2111
  • Views Since Posting: 159
  • Full Description:

    Our client one of the UK' s premier third party mortgage servicer are currently going through a period of growth and are looking for ambitious Outbound Customer Service Consultants to join their team.

    The Role:

    You will deal with arrears cases where payments have been and you will proactively chase customers for outstanding payments due by Direct Debit or other means.

    Main Responsibilities:

    • Outbound Collections calls in line with current Service Level Agreements
    • Maintain current knowledge of Clients' Collections Policies
    • Refer customers' mortgage accounts to the next stage in the collections process


    Our ideal candidate will have a minimum of 6 months experience in collections or a strong targeted sales background and a stable employment history.



    Change Recruitment Group operates as a Recruitment Agency in providing permanent or contract job-seeking services and as a Recruitment Business in providing temporary job-seeking services.

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